Maverick Performance Solutions

Opening training…

0

Operating cadence

Checklists

All-hands Core, sales and crew pocket cards, Day One, weekly loops, mobilize, close. If it is on a list, it is not a personality trait.

Day One — new admin

Once, tomorrow

0/10

Facilitator and learner complete this together. Do not skip the legal briefing to 'get to real work.' This is the real work.

  • Name, emergency contact, and hours confirmedshared
  • Workstation, keys, printer, phone/voice, email livefacilitator
  • Watch the legal briefing (38 min) and complete M01 + M03 quizLegal briefing page + SOP Section 4 locked factsadmin
  • Zoho, drive, calendar, sample log accessshared
  • Walk one live job file from bid to this week's dailyfacilitator
  • Fill real names into the directory seatsshared
  • Read current jobs board: who is in the field and what is hotadmin
  • Open-questions log started (questions without answers)admin
  • PPE set issued for site walks (boots, glasses, vest, hat)facilitator
  • End-of-day recap: three things learned, one still muddyshared

Week One — shadow then own

By Friday of week 1

0/8

Watch first. Own one loop by Friday. Do not take all loops on Tuesday and drown.

  • Run the morning loop with Eric watching once, then once aloneadmin
  • Enter or clean three Zoho recordsadmin
  • File a week's worth of dailies/photos to the correct job folderadmin
  • Draft one RFI or one PCO for review (do not send solo yet)admin
  • Assemble or update one COI request with the brokeradmin
  • Complete M02 and M04 lessons + quizzesadmin
  • Sit in on the weekly job-cost huddle and take notesadmin
  • Facilitator checkpoint: what to keep, what to stop, what to startfacilitator

Daily operating loop

Every working day

0/7

This is the job when nobody is 'training you' anymore.

  • Crew pulse capturedadmin
  • Inbox/voice acknowledged (clients same morning)admin
  • Deliveries matched to POsadmin
  • Dailies/photos in from field — or a chaseadmin
  • Unsigned extras / open RFIs touchedadmin
  • AR/AP: something moved or was scheduledadmin
  • Calendar landmines inside 14 days checkedadmin

Weekly operating loop

Look-aheads current + Friday close

0/6

If this packet exists, the company can survive a sick day.

  • Look-ahead issued to field and Ericadmin
  • Job-cost huddle packet: estimate / cost / billings / extrasadmin
  • CRM hygiene: stages true, follow-ups datedadmin
  • COI and training expirations scanned 45 days outadmin
  • Sample log and inventory exceptionsadmin
  • Open questions reviewed — answers written or re-datedshared

Mobilize a job

The day before first on-site hour

0/7

A missed item here is a crew in a driveway.

  • Executed PO/contract in fileadmin
  • COI accepted at gate/portaladmin
  • Submittal status allows the work being sequencedadmin
  • Material counted, lots noted if requiredshared
  • Hours, escort, parking, dumpster, odor noticeadmin
  • SDS pack printed/on tablet for the siteadmin
  • Crew badges / orientation completeshared

Close a job

Punch through retainage

0/7

Pretty floors with thin packets wait on retainage.

  • Punch list closed with datesshared
  • Warranties signed with correct legal namesadmin
  • QA pack: tests, lots, photos, as-builtsadmin
  • Final invoice + retainage trackedadmin
  • Waivers collected/issued as requiredadmin
  • Attic stock signed overshared
  • CRM and samples closed; warranty tickler setadmin

All-hands Core

Once, in your first week

0/10

Office, sales, field, and crew. This is the company floor. Do not skip the legal video because you work the field.

  • Identity card: Taylor HQ, 313-889-2526, website vs email domainall
  • Watch the legal briefing (38 min)Legal briefing page. Required once.all
  • C01 + C02 + C03 + C04 lessons and quizzes at 80%+all
  • Run the verbal-extra scenarioall
  • PPE / mixing-area / stop-work brief with a leadshared
  • C04 Product Installation Requirements — five numbers named off a real data sheet with a leadcrew
  • Phone greeting once, out loudall
  • Name Nick Holton, Due Upon Completion, and Paid-if-Paid forbiddenall
  • C03 Own the Equipment — strap, tool care, one home for everything, dock image, C03 quizall
  • Walk a trailer with a lead: every piece of equipment has a strap point and one homecrew

Sales pocket card

Every bid / walk

0/5

Qualify. Do not freelance. Hand off a file.

  • Who / where / what / when / next captured in Zohosales
  • Spec, exclusions, and vertical flags (pharma, ICRA, Skydrol) namedsales
  • No freelance price, Net 30, or start datesales
  • Sample labeled and logged if one left the buildingsales
  • Handoff in the job file — not a 6 a.m. text to the crewsales

Crew pocket card

Every application day

0/8

Install the spec. Photograph the truth. Stop extras.

  • PPE on. Mixing area controlled. SDS on site.crew
  • Lots photographed as drums opencrew
  • Dew point / moisture recorded before placecrew
  • Verbal extras stopped and radioed — not appliedcrew
  • Daily: crew, areas, qty, delays, visitors, weather, extras, photoscrew
  • Vac + prep strapped before the key turns. Second set of eyes.crew
  • Cords coiled. Tools home or tagged broken the same hour.crew
  • Leave-behind: tape, trash, edges. Photo the lead would show Eric.crew

Field ops — day before

The day before first on-site hour

0/5

Same as mobilize, said so field ops owns it without waiting on office language.

  • Look-ahead true: where, who, system, hoursfield
  • Kits counted. Do not assume the drums are there.field
  • COI / badges / escort / odor noticefield
  • SDS pack and spare PPEfield
  • Constraints in writing: live plant, ICRA, nights, shutdownfield

Truck & equipment — every roll

Before wheels turn and before you leave the dock

0/7

The ownership standard written as a list. $250k+ of prep equipment and vac does not survive 'we'll strap it at the next stop.'

  • Vac strapped, barrel latched, wand/hose not a missilecrew
  • Grinder and prep equipment tied to rated points — short hop is not an exemptioncrew
  • Cords coiled and binned. No spaghetti in the well.crew
  • Second set of eyes walked the trailer (not the person who loaded it)shared
  • Broken tools tagged + said out loud the same hourcrew
  • Squeegees, spikes, rollers, knives, pucks cleaned and back in their one homecrew
  • Dock leave-behind: trash, tape, edges. Photo if high-profile.crew