Operating cadence
Checklists
All-hands Core, sales and crew pocket cards, Day One, weekly loops, mobilize, close. If it is on a list, it is not a personality trait.
Day One — new admin
Once, tomorrow
Facilitator and learner complete this together. Do not skip the legal briefing to 'get to real work.' This is the real work.
Week One — shadow then own
By Friday of week 1
Watch first. Own one loop by Friday. Do not take all loops on Tuesday and drown.
Daily operating loop
Every working day
This is the job when nobody is 'training you' anymore.
Weekly operating loop
Look-aheads current + Friday close
If this packet exists, the company can survive a sick day.
Mobilize a job
The day before first on-site hour
A missed item here is a crew in a driveway.
Close a job
Punch through retainage
Pretty floors with thin packets wait on retainage.
All-hands Core
Once, in your first week
Office, sales, field, and crew. This is the company floor. Do not skip the legal video because you work the field.
Sales pocket card
Every bid / walk
Qualify. Do not freelance. Hand off a file.
Crew pocket card
Every application day
Install the spec. Photograph the truth. Stop extras.
Field ops — day before
The day before first on-site hour
Same as mobilize, said so field ops owns it without waiting on office language.
Truck & equipment — every roll
Before wheels turn and before you leave the dock
The ownership standard written as a list. $250k+ of prep equipment and vac does not survive 'we'll strap it at the next stop.'

