Inbox under pressure
Scenarios
Six situations that will happen. Verbal extra and the unstrapped vac happen in every department. Practice the sentence before 6:12 a.m.
The Friday substitution
8 min4:47 p.m. Friday. You are covering the inbox. Eric is on a site.
A casual yes becomes a spec change, a failed floor, or a free extra.
The moisture bomb
8 minMonday 7:40 a.m. Crew is on site at a food plant. Client wants product on the floor this week.
Applying over hope voids a warranty and can fail a washdown room.
The short-pay
7 minAP at a plant pays the base contract and skips the extra grind CO.
If you write it off to be nice, you trained them to short you.
The pharma auditor
8 minA quality person at a pharma client wants last month's application packet by tomorrow 9:00 a.m.
If the pack was not built during the application, you will be tempted to invent. Do not.
The verbal extra
6 min10:40 a.m. You are on a live application. The GC walks up with a coffee.
A casual yes becomes free work, a failed hygienic detail, or both.
The unstrapped vac
5 min6:12 a.m. Trailer is packed. Plant dock in twenty minutes. Someone wants to roll.
A $9k vac and $250k+ of prep equipment. An unstrapped vac already took a 10-inch dent. Barrel was $1,400.

