Maverick Employee Training Academy
Curriculum
Start with Core training, then complete the modules assigned to your department. Additional modules stay available if you want them.
The Maverick Core
Who we are, who may speak, how a floor is actually built, the mix zone, the paper that gets us paid, and how every text is a contract. Sit this before you sell, install, or answer a phone.
0/6 lessons
How the other departments work
Cross-training. Sales learns what the crew cannot decide. Crew learns what the office is holding. Field ops learns what estimating actually sold. Office learns what an application actually requires.
0/4 lessons
Own the Equipment
The crew's standard — and it applies to anyone, from any department, who loads a truck, rides to a site, or stands on a dock. Taught from step one — the ownership standard — because $250,000+ of prep equipment does not survive 'we'll get it next stop.' Tool-by-tool care, one home for everything, cleanup, the unload a plant manager sees, quality details, and why raising the bar is how we get more work and real incentives.
0/5 lessons
Day One & the Maverick Standard
Orientation for the field office. Culture, the admin role, communication standards, and the legal briefing that protects the company and the client.
0/5 lessons
How Industrial Flooring Actually Works
Systems, specs, surface prep, moisture, cove, and how to read a takeoff. You will not become an installer. You will become dangerous in a good way.
0/4 lessons
Legal, Risk & Michigan Construction Admin
Contracts, insurance, liens, ethics, public work, and the sentences you must never type. Built so someone new can protect a company that already has real jobs on the books.
0/4 lessons
Project Lifecycle: Bid to Closeout
Lead to warranty. Submittals, RFIs, shop drawings, change orders, and closeout packets. This is the operating system of the office.
0/4 lessons
Field Coordination for Office Staff
Daily reports, weather and dew point, materials, SDS, jobsite conduct, and enough safety literacy to not get anyone hurt — including you on a site walk.
0/4 lessons
Money: Job Cost, Billing, AP/AR
How a floor job makes money, progress bills, extras, collections, payment methods (check, ACH, wire), POs, and vendor receiving.
0/4 lessons
Systems of Record
Zoho CRM, file naming, quoting, shop drawings, email and voice, samples, and inventory. One company, one memory.
0/4 lessons
Client Care by Vertical
How to sound like you belong in a plant meeting. Audit posture, bad-news protocol, and the Maverick way when something goes wrong.
0/4 lessons