Maverick Employee Training Academy
Curriculum
Start with Core training, then complete the modules assigned to your department. Additional modules stay available if you want them.
The Maverick Core
Who we are, who can commit the company, how a resinous floor gets built, safety in the mixing area, the paperwork that gets us paid, and why a text or email can bind Maverick. Every department completes this module first — before selling, installing, or answering the phone.
0/6 lessons
How the other departments work
Cross-training. Sales learns what the crew cannot decide. Crew learns what the office is holding. Field ops learns what estimating actually sold. Office learns what an application actually requires.
0/4 lessons
Own the Equipment
The crew and warehouse standard — and it applies to anyone, from any department, who loads a truck, rides to a site, stands on a dock, or pulls material off a shelf. Taught from step one — the ownership standard — because $250,000+ of prep equipment does not survive 'we'll get it next stop.' Tool-by-tool care, one home for everything, cleanup, the unload a plant manager sees, how material is stored and repackaged, the pallet rule for liquid material, quality details, and why raising the bar is how we get more work and real incentives.
0/7 lessons
Product Installation Requirements
The critical installation requirements from every Maverick product data sheet, in one module: mix ratios and pot life, batch discipline — mix only what you can place — the wet edge that keeps lines out of our floors, recoat windows, temperature and moisture limits, surface prep, broadcast rules, and the product-specific traps. Required for every crew member; every department can take it.
0/6 lessons
Surface Preparation
Most adhesion failures are preparation failures. Concrete surface profiles and what each system requires, the three preparation methods and their removal limits, contamination and degreasing, static versus dynamic cracks, and the Maverick single-square standard for patching. Built from the Maverick Surface Prep Techline, Volume 1.
0/5 lessons
Product Knowledge: Coatings & Sealers
Phase 1 product certification, part one. Opens with the Maverick Resinous Chemistry training video. MavCoat is the epoxy-based coating line and MavSeal is the urethane sealer and topcoat line — both applied OVER a MavClad or MavCrete floor. Covers the role each product is allowed to serve, the chemical-versus-mechanical decision, cure speed against humidity, and the film-thickness ceilings that cause blistering. Pass this before Phase 2.
0/2 lessons
Product Knowledge: Mortars, Toppings & Slopes
Phase 1 product certification, part two — the floor itself. MavClad (epoxy mortar) and MavCrete (urethane cement) are Maverick's two main system lines and build the floor on roughly 99% of our projects, underneath the coatings. Also covers the MavTop decorative broadcast line and the MavGrout sloping grout that builds fall to a drain. This is the section that decides food plants, freezers, and wash-down bays.
0/4 lessons
Product Knowledge: Color, Joints & Repair
Phase 1 product certification, part three. Pigment load ratios and color matching, the control-joint filler and what it must never be asked to do, and the three-product concrete repair matrix. Small products, whole-floor consequences.
0/3 lessons
Sold to Closed Out
What happens from the moment a project is sold until it is closed out. Quote signature, logging the PO, creating and Fast Filling the Order Brief, submitting it, admin approval, the Work Order and the crew app, sending it, the deposit invoice, progress billing and change orders, sub payouts, and closeout through to retainage release. Written so a new hire who has never opened Zoho can do every step alone, first time.
0/12 lessons
Site Visits & Punch Lists
The site visit app for installed jobs: signing in with your company email, linking the job and reading its scope on file, recording the conditions, logging punch-list items camera-first with the right owner and priority, the key plan, the wrap-up and sign-off, what the sync puts in CRM, and the follow-up walk that shows before and after.
0/5 lessons
Day One & the Maverick Standard
Orientation for the field office. Culture, the admin role, communication standards, and the legal briefing that protects the company and the client.
0/5 lessons
How Industrial Flooring Actually Works
Systems, specs, surface prep, moisture, cove, and how to read a takeoff. You will not become an installer. You will become dangerous in a good way.
0/4 lessons
Legal, Risk & Michigan Construction Admin
Contracts, insurance, liens, ethics, public work, and the sentences you must never type. Built so someone new can protect a company that already has real jobs on the books.
0/4 lessons
Project Lifecycle: Bid to Closeout
Lead to warranty. Submittals, RFIs, shop drawings, change orders, and closeout packets. This is the operating system of the office.
0/4 lessons
Field Coordination for Office Staff
Daily reports, weather and dew point, materials, SDS, jobsite conduct, and enough safety literacy to not get anyone hurt — including you on a site walk.
0/4 lessons
Money: Job Cost, Billing, AP/AR
How a floor job makes money, progress bills, extras, collections, payment methods (check, ACH, wire), POs, and vendor receiving.
0/4 lessons
Systems of Record
Zoho CRM, file naming, quoting, shop drawings, email and voice, samples, and inventory. One company, one memory.
0/4 lessons
Client Care by Vertical
How to sound like you belong in a plant meeting. Audit posture, bad-news protocol, and the Maverick way when something goes wrong.
0/4 lessons