C01
The Maverick Core
Who we are, who can commit the company, how a resinous floor gets built, safety in the mixing area, the paperwork that gets us paid, and why a text or email can bind Maverick. Every department completes this module first — before selling, installing, or answering the phone.
- 01Who we areManufacturer, installer, and e-supplier in one company — the story, the nine Mav families, the identity card, the values, and the phone.22 min
- 02Who can commit MaverickThe legal briefing plus the rule: capture is not consent. Every department sends texts.45 min
- 03The floor in plain EnglishEnough technical literacy that sales, office, and crew use the same words.22 min
- 04The mixing areaPPE, silica, isocyanates, visitors, stop work. Same rules for a salesperson as for a finisher.20 min
- 05The paperwork that gets us paidExtras, terms, COI, lots, lump sum. Every role touches money even if you never send an invoice.20 min
- 06Texts and emails can bind usEmail, text, radio, Teams, the parking lot. Same voice from the truck as from the desk.16 min