Bad news — facts / options / ask

Subject: [Job] — [Room] sequence update [date]

Hello [Name],

Facts:
[What happened. What we measured. Attachments listed.]

What we know / do not know yet:
[Honest.]

Options:
1) [path, time, money]
2) [path, time, money]
3) [path, time, money]

Ask:
Please direct us by [time] so we can keep the crew productive.

We will not proceed on a path that voids the system warranty without your written direction.

• Internal huddle first.
• One owner of the message.
• No blame theater.