C06.01
Send the quote for signature
The job is sold and the quote is Approved. Getting a signature on it is a button in the Quotes report — and emailing the quote itself is something you do from your own mailbox, not from Creator.
- Send an approved quote for e-signature from the Quotes report
- Email the quote PDF yourself with the standard subject and body
- Recognise the [SIGNED] email that starts the rest of the chain
Sending it for signature
- 01Open the Quotes report
In the CPQ app, go to the Quote Pipeline report and find your quote by its Q-#### number.
- 02Open the ⋯ menu on that row
The row menu at the end of the quote's line.
- 03Click Send Quote for Signature
Reps have permission for this one. The request goes to the signer on the quote.
- 04Email the PDF yourself
Creator does not send the quote to the customer for you. Attach the quote PDF in your own mailbox and use the copy-and-paste subject and body from the approval email — the subject format is "Maverick Quote #Q-#### | Project".
- 05Watch for the signature
Within the hour of the customer signing, the system marks the Opportunity Signed and sends a [SIGNED] email that tells you to create the Order Brief.
Common problems
| What you see | What to do |
|---|---|
| The ⋯ menu has no Send Quote for Signature | The quote is probably not Approved yet. Check its status — the action only appears on an approved quote. |
| The customer says they never got the quote | Creator does not email it. Check your own sent mail — sending the PDF is your step, not the system's. |
| No [SIGNED] email arrived | Signing can take up to an hour to come back. If the Opportunity is still not Signed after that, check the signature request status before re-sending. |
Takeaways
- Send Quote for Signature lives in the ⋯ menu on the Quotes report. Reps have permission for it.
- Creator does not email the quote to the customer. You send the PDF from your own mailbox.
- Within the hour of signing, the Opportunity flips to Signed and a [SIGNED] email tells you to create the Order Brief.

