Maverick Performance Solutions

Opening training…

0

Playbook · 45 min

Closeout packet

Start at award. Finish to collect retainage.

  1. 01
    Folders at award

    Do not start at punch.

  2. 02
    Lots and tests as you go

    Especially pharma.

  3. 03
    Warranties with correct names

    Legal entity, project name, dates.

  4. 04
    Waivers

    As required to release retainage.

  5. 05
    Attic stock receipt

    Signed. Quantities. Not 'we left some drums.'

Never

  • Promise a 10-year warranty we do not have.
  • Send an empty 'closeout coming soon' forever.

Escalate if

  • Client holds 10% for a missing SDS.
  • Warranty form does not match the installed system.

Lessons: M04.04M08.02